Keeping The Faith
There is a famous saying that goes like "when it rains, it pours." You ever had a doubt how accurate that quote is, the event of this year perfectly fit that quote, late last year news coming out of China was that there is a new virus which was spreading like world fire. Many people from other parts of the world did not treat the news with the seriousness it deserved. Fast forward it 3 months later, the whole world has come to a standstill because of it. In the process, some industries for lack of better words are entirely gone, and it will take many years to rebuild them.
The hospitality industry is the biggest casualty. For us, it is not because we have a high number of cases of COVID-19 in our country, but it is because the world just stopped moving. Most African countries out of an abundance of caution have stopped flights that come from every corner of the world. With air transport coming to a halt, for us in this industry is like someone cutting your cephalic vein, which means you bleed slowly. If nothing gets done, you eventually bleed to your death.
Even with bleeding going on, hope is not all lost; there is some light at the end of the tunnel with China announcing that there are no new infections in Wuhan. This is not only new goods but a lifeline for us, especially in Africa. The hospitality industry in most African countries is the primary source of employment. Most people are able to put food on the table out of it.
As for our visitors, no words can express gratitude for your actions; instead of canceling your reservation, most of you are just changing the dates. This gives hope to thousands of people who depend on the dollars that you spend to come visit us.
When this is all over; we can assure you we will be back with a bang. We will be ready to offer you a service that exceeds your expectations. We will use this downtime to fix all the small gaps and work on improving on the world-class service that we already offer you. We are in this together, and we will overcome it.